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Is this the future of membership?

  I was intrigued to read ‘The future of membership’, a report from the New Citizen Project organisation. New Citizen Project was set up in 2014 with the idea that if we, as members, see ourselves as citizens as opposed to consumers, we are more […]

5 surprising facts from Think’s Re:member 4 survey into membership communications

  Think is one of the UK’s leading specialist publishers for membership organisations and since 2011 it has conducted Re:member, a large annual survey of communications leaders in UK professional membership organisations. The results give a cumulative insight into best […]

How digital is your workforce?

In my work with my clients, I see digital transformation in the membership sector, first-hand. So I was very interested recently to come across a digital skills toolkit from the National Council for Voluntary Organisations (NCVO), which I think will […]
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My top 8 highlights from RSA’s e-newsletter

I delivered an e-newsletter workshop recently for a client. One of the activities I took the group through was looking at other membership organisation’s e-newsletters. This version from the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA) was […]
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6 things I like about the Fawcett Society’s member welcome letter

I recently joined the Fawcett Society (Fawcett), the UK’s leading campaign for gender equality. I liked their welcome letter (interestingly they chose to send a hard-copy letter), so I thought I’d share with you some of the highlights, which you could use for inspiration […]