5 surprising facts from Think’s Re:member 4 survey into membership communications

  Think is one of the UK’s leading specialist publishers for membership organisations and since 2011 it has conducted Re:member, a large annual survey of communications leaders in UK professional membership organisations. The results give a cumulative insight into best […]

8 things to consider when communicating difficult messages to members

  I was delighted to be invited to speak at MemberWise’s Membership Excellence 2016 conference recently about a project I worked on for the Royal Statistical Society, which delivered some difficult messages around fees and membership category changes. The 9 […]

Could a members’ panel help your policy work?

I was interested to read the Institute of Directors’ (IoD) Policy Review 2015, which summarises the views of the IoD’s policy panel, over a 12-month period. The policy panel is made up entirely of its members, who the IoD approach […]

3 surprising facts from PKF Littlejohn’s membership organisations’ survey

I was interested to read the second annual membership organisations’ survey from accountancy and business advisory firm, PKF Littlejohn, which shows renewed optimism for the sector again this year. These are the three insights that stood out for me: 1. […]

5 interesting facts from PARN’s Professional Body Sector Review 2015

I was delighted to be invited to attend the recent launch of the Professional Associations Research Network’s ‘Professional Body Sector Review 2015’ at the Law Society’s impressive building in London. This annual publication collates the latest research and first-hand accounts […]